Refund Policy
Effective date: July 14, 2026
01Refund window
A refund request may be submitted within 14 days of the original subscription purchase date. Requests received after this period are not considered.
02Who can request a refund
Refunds are available only for the first subscription payment. Subsequent charges (renewals) are non-refundable — to stop future charges, cancel your subscription. A refund may be declined if there are signs of abuse: in particular, if you actively used the community during the paid period (accessing materials, participating in chats) and then requested a refund.
03How to submit a request
Send an email to support@aresmarketing.space with the subject "Refund Request" and include the Telegram username you used to access the community. This is required to identify your payment.
04Processing time
Requests are processed within 5–7 business days. Refunds are issued via the payment platform used for the original purchase (Paddle or Tribute), to the same payment method. How quickly the funds reach your account depends on your bank or payment system; refunds for cryptocurrency payments are handled manually by Tribute support.
05Access termination
Once a refund is approved, access to the private Telegram channel is revoked immediately — via @AresHub_Bot or @tribute, depending on how the subscription was purchased.
06Contact
For any refund-related questions: support@aresmarketing.space